Competency Management System
IHRDC's Competency Management System (CMS) is a disciplined approach to workforce management. Customized to the goals and culture of each organization, our CMS ensures clients meet their strategic objectives by maximizing their workforce potential. The CMS process consists of three integrated elements: Planning and Design Phase, Implementation Phase and CMS Online.
For existing employees, we use the competency models to assess employees against their specified job competencies, identify gaps, and then design a custom training program for each individual. The individual then takes ownership of his or her competence development, participates in the requisite training, and is reassessed after completing the training to ensure proper application in the workplace.
For new employees, we use the competency models to build a structured employee development program based on entry level job competence requirements. IHRDC personnel "work backwards" in designing the training from the job competencies to each form of training: on-the-job, specialty, foundation, and, if necessary, English language training. This ensures the training program, which starts with English language and foundation training, efficiently achieves the target levels of competence. One year after finishing the program, new employees complete the same assessment and verification process used for the existing workforce.